Over the past year, sales teams have seen significant change. For those sales departments that have gone fully digital, the benefits are apparent. Yet even in the digital age, the old saying “people buy from people” remains the same for many companies. In fact, studies have shown that 53% of customer loyalty comes from the buying experience. Thus, it’s imperative to embrace a digital-first approach that fits within the workflow of your entire sales organization while putting the customer at the center.
Components that snap together in minutes to Deal Experiences include:
- Presentations
- Latest status of evaluation and mutual close plan
- Contracts
- Customer examples
- Web conference information
- Video and podcasts
- Return on investment
- Proposed deployment